# Zenda | Hospitality Digital Orchestration Layer & Guest Experience Platform

> Zenda unifies guest booking, dining, golf, and loyalty into one branded app — without replacing your existing hospitality systems. Connects 50+ platforms.

https://zenda.cx/

# Keep the systems you already trust. Deliver the experience your guests expect.

Zenda is the digital orchestration layer for hospitality, connecting your booking, dining, golf, payments and loyalty systems into one seamless, branded guest experience from booking to checkout.

## Your guest sees one property. Behind the scenes, they feel a dozen disconnected systems.

Booking here, dining there, tee times somewhere else, loyalty in a fourth app. Every hand-off is a chance to lose the guest, and the revenue. Zenda closes the gaps without ripping anything out.

## We don't replace your stack. We orchestrate it.

Zenda sits above the tools you already rely on and weaves them into one guest experience. Hover a platform to see what it powers.

## Every touchpoint, one platform.

From the first search to check-out, Zenda handles the entire journey, beautifully branded, fully connected, and built around your property. Explore the functionality.

AI Concierge

Hotel Booking

Golf Tee Times

Golf Food Ordering

Record Your Shot

Restaurant Reservations

### The first thing your guest sees. The last thing they think about.

A conversational booking engine that understands what guests are actually asking for, and gets them there in seconds. No forms. No dead ends. Just intent turned into a confirmed reservation.

### A reservation experience that feels like your property.

Built on your brand identity — not a white-label template. Guests browse rooms, explore add-ons and complete a secure checkout in one uninterrupted flow.

### Book a round as easily as booking a room.

Connects directly to your tee-sheet system, giving guests real-time availability and a clean booking experience that ends the back-and-forth calls slowing down your pro shop.

### Order from the course. Delivered to your game.

Skip the clubhouse line and order food and drinks from the phone — delivered to your location on the course so guests stay focused on their round.

### Capture every swing like a pro.

Use the phone to activate course cameras and record shots from premium angles. Save, share and relive the best moments on the course.

### Reserve your table before the round ends.

Book restaurant reservations at golf clubs, resorts and hotels in a few taps — planned alongside tee times and activities, all in one place.

## Everything a guest can do on property, in one place.

### Stay

Room booking, mobile check-in, digital keys and in-stay requests, the hotel in the guest's pocket.

### Play

Tee times, activities, spa and cabana booking with live availability and charge-to-room.

### Dine

Reservations, mobile ordering, poolside service and one-tap payment across every outlet.

### Loyalty & rewards

One points balance that earns and redeems across every service, powered by your CRM.

### Guest services

Concierge chat, requests, itineraries and real-time updates, a front desk that never closes.

### Payments & wallet

A single secure folio for the whole stay, settled through the payment platform you already trust.

## A better guest experience is a better business.

Illustrative figures — replace with your program's measured results.

## Your brand, front and center.

Every screen is tailored to your property, your colors, your voice, your experience. Zenda stays invisible.

## Built for the way hospitality really operates.

"Our guests used to juggle four apps for one weekend. Now it's one, and it looks and feels entirely like us. Zenda connected everything we already had."

## Frequently asked questions

What is a Hospitality Digital Orchestration Layer?

A hospitality digital orchestration layer is middleware software that sits between legacy backend operational systems (PMS, POS, Golf, Spa, Lock Access) and guest-facing digital channels. Zenda acts as this orchestration engine, unifying disparate systems into one seamless white-label guest application without replacing existing infrastructure.

What exactly is Zenda?

Zenda is an enterprise Guest Experience Platform (GXP) and stay-and-play orchestration layer for hospitality. It unifies hotel lodging, golf tee times, dining reservations, activities, loyalty programs, and mobile key access into a single, brand-tailored digital experience.

Do we have to replace our existing Property Management System (PMS) or Point of Sale (POS)?

No. Zenda is an integration-first platform by design. It connects bidirectionally to your existing PMS (like Oracle Opera, Mews, Stayntouch), POS (like Lightspeed, Toast, Micros), and booking engines. You maintain your core operational investments while delivering a modern guest interface.

Which hospitality software platforms does Zenda integrate with?

Zenda features native API integrations across Property Management Systems (Opera, Mews, Stayntouch, Cloudbeds), POS & Dining (Lightspeed, SevenRooms, Toast, OpenTable), Golf Management (Lightspeed Golf, Jonas, GolfNow), Access Control (Salto, ASSA ABLOY), Loyalty & CRM (Airship, Klaviyo), Payments (Stripe), and CMS (Kontent.ai).

How does Zenda power Stay-and-Play golf resort management?

For golf resorts and destination properties, Zenda bridges hotel stay reservations directly with golf course tee times, restaurant tables, and pro shop spending. Guests manage room keys, tee times, dining, and resort folios in one unified itinerary.

How long does it take to deploy Zenda compared to building custom software?

Most resort properties deploy Zenda in under 30 days — compared to 10-14 months for custom in-house application builds. Because Zenda connects via pre-built API adapters, implementation costs and time-to-market are reduced by up to 75%.

Does Zenda support digital check-in, mobile keys, and AI Concierge?

Yes. Zenda offers contactless mobile check-in/checkout, BLE mobile room key unlocking (Salto, ASSA ABLOY), digital folio view, and an intelligent AI Concierge for guest messaging and automated request handling.

Is the guest application white-labeled to our brand?

Completely. Zenda is 100% white-label. Guests interact exclusively with your property brand name, custom visual identity, colors, and tone across web and native mobile apps (iOS & Android).

## See the connected guest experience, on your property.

Book a personalized walkthrough. We'll map Zenda to the systems you already run and show the experience your guests would feel.

Request a demo