# Zenda | Platform — Hospitality Orchestration Engine & GXP

> Zenda's platform architecture connects hotel PMS, POS, golf tee times, and mobile keys into one branded guest app — integration-first, no rip-and-replace.

https://zenda.cx/platform

# The orchestration layer that makes your hospitality stack feel like one.

Zenda is an API-first hospitality middleware connecting your PMS, POS, dining, golf, mobile room keys, and loyalty tools into a single, branded guest experience — from initial booking to final checkout.

## Three layers. One seamless experience.

### Your existing systems

PMS (Opera, Mews, Stayntouch), POS (Lightspeed, Toast), tee times, dining, payments, CRM, access control — everything you've invested in stays in place.

### Zenda orchestration

A secure API middleware and identity layer that unifies guest profiles, real-time availability, bookings, and payments across connected systems.

### Your branded experience

One white-label mobile app and web portal — under your brand, colors, and voice — empowering guests throughout their entire stay-and-play journey.

## Turn on what you need. Add the rest anytime.

### Stay (PMS & Check-In)

Contactless mobile check-in, digital BLE room keys (Salto, ASSA ABLOY), room selection, and in-stay housekeeping requests.

### Play (Golf & Activities)

Tee time booking (Lightspeed Golf, Jonas), spa appointments, cabana rentals, and activity scheduling with live inventory sync.

### Dine (POS & Reservations)

Table reservations (SevenRooms, OpenTable), mobile ordering, pool/golf course delivery, and room folio billing.

### Loyalty & CRM Rewards

Unified guest profiles (Airship, Klaviyo) earning and redeeming points across room stays, golf rounds, and dining spend.

### AI Concierge & Messaging

Generative AI assistant for 24/7 guest requests, instant recommendations, activity bookings, and automated staff workflows.

### Payments & Digital Folio

Stripe-powered single folio settlement, itemized charges across property departments, and instant digital checkout.

## Why an Orchestration Layer beats legacy re-platforming

## Connects with the platforms you already trust.

Zenda enhances your tech stack instead of replacing it — so your operations team keeps their tools and your guests get one seamless experience.

## Ready to see it on your property?

We'll map Zenda to the systems you already run and show the experience your guests would feel.