Zenda is an API-first hospitality middleware connecting your PMS, POS, dining, golf, mobile room keys, and loyalty tools into a single, branded guest experience — from initial booking to final checkout.
PMS (Opera, Mews, Stayntouch), POS (Lightspeed, Toast), tee times, dining, payments, CRM, access control — everything you've invested in stays in place.
A secure API middleware and identity layer that unifies guest profiles, real-time availability, bookings, and payments across connected systems.
One white-label mobile app and web portal — under your brand, colors, and voice — empowering guests throughout their entire stay-and-play journey.
Contactless mobile check-in, digital BLE room keys (Salto, ASSA ABLOY), room selection, and in-stay housekeeping requests.
Tee time booking (Lightspeed Golf, Jonas), spa appointments, cabana rentals, and activity scheduling with live inventory sync.
Table reservations (SevenRooms, OpenTable), mobile ordering, pool/golf course delivery, and room folio billing.
Unified guest profiles (Airship, Klaviyo) earning and redeeming points across room stays, golf rounds, and dining spend.
Generative AI assistant for 24/7 guest requests, instant recommendations, activity bookings, and automated staff workflows.
Stripe-powered single folio settlement, itemized charges across property departments, and instant digital checkout.
| Key Evaluation Criteria | Siloed Point Solutions | Full PMS Overhaul | Zenda Orchestration Layer |
|---|---|---|---|
| Integration Strategy | Fragmented third-party logins | Rip-and-replace core infrastructure | Integration-first API adapters |
| Time to Market | 6–12 months per vendor | 12–24 months heavy deployment | Under 30 days deployment |
| Stay-and-Play Experience | Separated golf, spa & room apps | Limited native resort activity features | Unified stay, golf & dining itinerary |
| Guest Data & Loyalty | Data trapped in separate silos | Lodging-focused guest profile only | 360° unified property profile |
| Branding & UX | Inconsistent vendor UI elements | Generic template designs | 100% White-Label custom brand identity |
Zenda enhances your tech stack instead of replacing it — so your operations team keeps their tools and your guests get one seamless experience.
We'll map Zenda to the systems you already run and show the experience your guests would feel.
Request a demo