Terms of Use
Effective date: August 30, 2026
1. Acceptance of these terms
These Terms of Use (“Terms”) govern your access to and use of the website at zenda.cx (the “Site”), operated by Shockoe.com, LLC (“Shockoe”, “we”, “us”). By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.
2. The Site and the Zenda product
The Site is an informational and marketing resource about Zenda, a hospitality digital orchestration platform. Access to and use of the Zenda product is governed by a separate written agreement between Shockoe and the customer. Nothing on the Site grants you any right to use the Zenda product, and Site content does not form part of any contract for the product.
3. Permitted use
You may access the Site for your own informational and internal business purposes. You agree not to:
- access, scrape, or harvest the Site other than as permitted by our robots.txt and applicable law;
- interfere with or disrupt the Site, its servers, or its security features, or attempt to gain unauthorized access to any system;
- use the Site to transmit malware or unlawful, infringing, or harmful content;
- misrepresent your affiliation with Shockoe or any person or entity; or
- reverse engineer or attempt to derive source code from any part of the Site except to the extent that restriction is prohibited by law.
4. Intellectual property
The Site and its content — including text, graphics, layout, and the “Zenda” and “Shockoe” names, logos, and marks — are owned by Shockoe or its licensors and are protected by intellectual property laws. You are granted no license except to view the Site in a standard browser. Third-party product names and marks referenced on the Site are the property of their respective owners and are used for identification only; their use does not imply endorsement.
5. No warranties
The Site is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or availability. Descriptions of product capabilities, integrations, and deployment timelines are illustrative and subject to change.
6. Limitation of liability
To the fullest extent permitted by law, Shockoe and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or relating to your use of the Site. Shockoe’s total liability for all claims relating to the Site will not exceed one hundred US dollars (USD 100). Nothing in these Terms excludes liability that cannot be excluded under applicable law.
7. Third-party links
The Site may link to third-party websites and resources. We provide these links for convenience only and do not endorse and are not responsible for those sites or their content.
8. Indemnification
You agree to indemnify and hold harmless Shockoe and its affiliates, officers, and employees from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your misuse of the Site or your breach of these Terms.
9. Changes
We may modify the Site or these Terms at any time. Changes take effect when posted, and the effective date above will be updated. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
10. Governing law and venue
These Terms are governed by the laws of the Commonwealth of Virginia, USA, without regard to its conflict-of-laws rules. You agree that the exclusive jurisdiction and venue for any dispute relating to the Site lies in the state and federal courts located in Richmond, Virginia, and you consent to the personal jurisdiction of those courts.
11. General
These Terms are the entire agreement between you and Shockoe regarding the Site. If any provision is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.
12. Contact
Shockoe.com, LLC · Richmond, Virginia, USA · website@shockoe.com